Jasmine Birtles
Your money-making expert. Financial journalist, TV and radio personality.
Updated 1st October 2024
As the warm weather becomes a distant memory and the nights draw in, thoughts inevitably turn to those dreaded energy bills and how to pay for them.
The energy price cap- the amount suppliers can charge for each unit of energy used – will rise from £1568 to £1717 on October 1st 2024, and could go up again in January 2025.
If fear you’ll struggle to keep your home warm this winter, here are some ways to get financial assistance across the UK.
The Household Support Fund is still going, extended indefinitely at time of writing. It is for vulnerable people on a low income who cannot afford basic essentials, including energy costs. If you’re on benefits and receive a grant from the fund, it does not count as income for benefit purposes.
Local Authorities have discretion on exactly how the funding is used by drawing from local knowledge and there is no set criteria for who is eligible but the grant is for those in the community most in need of financial help.
You should contact your local council or take a look at their website to see what they offer and how to apply.
You might not realise it but you could be eligible to get money off your council tax bill. If there is only one adult in the household you could get 25% off under the single person discount. This includes if you are single and have a live in carer, only eligible adult with students in your home.
Any adult diagnosed with a severe mental impairment who has a live-in carer is eligible for a 50% discount. If they are living alone or only with students they will be eligible for a 100% discount.
If you are on a low income or claim benefits then your household could qualify for a reduction up to 100%.
If your home has been adapted for someone disabled this could potentially enable you to drop a tax band. The same applies if you live in a larger house than you might need (such as a three-bedroom house for a couple) if you need additional space due to a disability. You can check if you’re eligible for a discount on the Gov site.
Go to the www.gov.uk site and it explains how to apply for a council tax discount. Sometimes payments can even be backdated, so check it out.
You never know!
If you get benefits, including Universal Credit, the guarantee part of Pension Credit, housing benefit or income based Jobseekers Allowance, you could get £150 off your electricity bill or £150 added to your prepayment meter with the Warm Home Discount Scheme.
You don’t need to apply for the scheme – payments are automatic if you meet the criteria and you are with one of the following suppliers who are in the scheme.
However, many providers will allow you to register for the scheme to ensure you get the payment if you’re eligible. Contact your supplier to find out more.
A similar scheme runs in Northern Ireland, called the Affordable Warmth Scheme.
If you can’t afford to top up your prepayment meter or you don’t use gas or electricity to heat your home, you could get a fuel voucher. You will receive a code in a letter, text or email and this will allow you to credit your gas card or electricity key. If you don’t have one of those contact your supplier to get one.
Vouchers can be used at shops signed up to PayPoint or Payzone or a Post Office. You’ll need to take your code and instructions with you as well as a form of ID like a passport or bill with your name and address.
Check the expiry date on the voucher as some have to be used within 15 days. Contact your local Citizens Advice office if you need help.
This is an annual one-off payment which previously went to people of State Pension age regardless of their financial situation. Many people can still claim the Winter Fuel Allowance, but there are new limitations as part of the Labour Government’s recent cuts.
The payment will be either £200 or £300 per household (not per person) depending on when the oldest person in the household was born. People born before 23rd September 1944 will receive £300.
You don’t need to apply for this allowance, and should be sent a letter by the end of November 2024. If you think you’re eligible and haven’t received a letter, you can apply for a claim.
Cold Weather Payments are one-off payments to help you pay for extra heating costs when it’s very cold. It is usually available to people on certain benefits, such as Universal Credit (if they are not employed or gainfully self-employed), Pension Credit, or Jobseeker’s Allowance (if you also have a disabled child, a disability premium or live with a disabled person).
You’ll get a £25 payment each time the temperature drops to 0 degrees or below for seven consecutive days between November 1 and March 31. To be eligible you need to be receiving pension credit, income support, income based jobseekers allowance, income related employment and support allowance, universal credit or support for mortgage interest.
If you’re eligible, you’ll get paid automatically. Go to the www.gov.uk website for further guidance.
If you find yourself getting behind with your energy bills, you could get a grant to help pay it off from your supplier. Find your supplier below to see what they offer.
British Gas Energy Trust
Scottish Power Hardship Fund
Ovo Energy Fund
E.ON Energy Fund
E.ON Next Energy Fund
EDF Energy Customer Support Fund
Octopus Octo Assist Fund
If your supplier isn’t listed then charisgrants.com have partnered with UK energy companies to support household through the Let’s Talk Energy Fund, and you may find some additional help there.
If you are a pensioner, registered disabled, have a hearing or visual impairment or suffer from long term ill health, then sign up to the Priority Services Register (PSR), it’s a free service which provides extra advice and support to vulnerable households including things like if there is a power cut.
If you’re struggling with money, there are things you can do to save on your regular living costs. Check what to do if you need help with living costs.
If you’re finding it hard to pay your bills, you can get help. Find out more about getting help with your bills.
You can also get help with debts.
If you’re struggling to pay for food, find out how to get help from a food bank.
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Your website is the first place in a long time that I feel safe and understood. Not patronising and I suspect written by people who have experienced this! I’m finding so many things that may help me on here – can hardly believe it
Brilliant guide with excellent info thank you so much
Thank you. Very comprehensive guide to getting help
Lots of useful info.