Local lockdown scuppering UK holiday plans?

This topic has 3 replies, 4 voices, and was last updated 2 months, 3 weeks ago by John Smith.

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August 7, 2020 at 11:19 #156480

PD
Participant

Given the number of countries being added to the quarantine list, more people may be opting for domestic holidays instead.

But what happens if their town is put into a local lockdown after they book? If the UK is generally open, but your town is under tighter restrictions that stop you travelling further afield, where would you stand with regard to getting a refund, or rescheduling…

August 12, 2020 at 17:21 #156636

Jasmine Birtles
Keymaster

Good question! Generally this would be something that I would suggest you speak to your insurers about but it’s not necessarily the case that your policy would cover you. Different insurers are offering different packages when it comes to COVID-related cancellations.

It’s unlikely that you could get a refund from a holiday just because you can’t get there, but it’s possible that if you call up your holiday provider and tell them the problem they might move the package for you, just to keep good relations.

August 27, 2020 at 09:48 #156914

Annie
Keymaster

Also, if your hotel has to close because of the lockdown, they should give you a refund or offer an alternative date! If you’ve got train tickets booked, you should be able to refund them (unless on a super cheap non-refundable tariff), less an admin fee (usually £10).

October 2, 2024 at 13:46 #216717

John Smith
Participant

If your town is placed under local lockdown after you’ve booked a domestic holiday, the options for refunds or rescheduling will largely depend on the terms and conditions of your booking, as well as the policies of the provider. Generally, if travel restrictions prevent you from reaching your destination, many travel companies are offering flexible rescheduling or refunds as part of their COVID-19 policies. It’s best to contact the provider as soon as possible to discuss your options. Additionally, check if your travel insurance covers such circumstances, as this could also impact your eligibility for a refund.
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